Telehealth Services
Secure, convenient mental health care from anywhere
Care that comes to you
New Oakland’s telehealth services provide a safe and flexible way to access care from the comfort of your home. Whether you’re new to care or continuing treatment, telehealth connects you with experienced providers. Insurance coverage varies, so check with your provider to confirm reimbursement.
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At New Oakland, we believe access to mental health care should be as flexible and convenient as possible. Our telehealth services allow individuals and families to connect with licensed providers from the safety and comfort of their own homes. Using HIPAA-compliant platforms, we ensure secure, private sessions tailored to your needs. Whether you’re receiving individual counseling, family support, or participating in group care, telehealth maintains the same level of professionalism and compassion as in-person services. Insurance coverage for telehealth varies widely, so we recommend contacting your insurance provider to confirm reimbursement details. Our team is here to help you navigate any questions about coverage and ensure a seamless experience with telehealth care.
Personalized care online
Access individualized support through secure virtual sessions with our expert providers.
Understanding telehealth billing
Let New Oakland’s call center team assist you in understanding your insurance coverage for telehealth services.
Key Questions
Call 800-395-3223 to schedule your telehealth appointment. Our team will guide you through the setup process and requirements.
You’ll need a device with internet access, a camera, and a microphone. Sessions are conducted on secure, HIPAA-compliant platforms.
Insurance reimbursement varies. Contact your provider to confirm coverage, and our team can help clarify questions about your plan.
Yes, in some cases. With proper coordination and planning, sessions can involve family participation if recommended by a New Oakland clinical professional.
Absolutely. All sessions are conducted on HIPAA-compliant platforms to ensure your privacy and security. Telehealth is most effective when you have a safe and private area to take the call.