Billing and Payments

Fast and secure online payment options for your convenience

 

Pay Online with Confidence

New Oakland is committed to providing easy and secure payment solutions to meet your needs. Our Patient Notebook system allows you to pay your invoice online with major credit cards, ensuring fast and safe transactions. Simply locate your account or statement ID and follow the intuitive steps. If you don’t have your statement, the platform offers a quick workaround to process your payment. If you have any questions or need assistance, our dedicated support team is available at 800-395-3223 to guide you through the process. At New Oakland, we value your time and always want to make managing your care as stress-free as possible.
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Secure<br>payments

Secure
payments

No account<br>required

No account
required

Support<br>available

Support
available

Multiple<br>options

Multiple
options

Hassle-free payments

Hassle-free payments

Easily pay online using your statement ID or follow instructions for no-account transactions.

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Help when you need it

Help when you need it

Our support team is available to answer questions and resolve issues.

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Key Questions

Use the Patient Notebook app for secure payments. Enter your account or statement ID, or follow the Don’t have a statement? link for easy steps.

No problem! Patient Notebook allows you to proceed without an account or statement ID. Just follow the on- screen instructions after clicking the link.

We accept all major credit cards through the Patient Notebook system. For alternative payment options like PayPal, contact us at 800-395-3223.

With our adoption of the new Patient Notebook system, our use of PayPal is being discontinued. If you are a PayPal user, contact our support team at 800-395-3223 for guidance on how to use the new system.

Absolutely. Patient Notebook uses encryption and other security measures to protect your personal and financial information.

Our support team is here to assist you. Call us anytime at 800-395-3223 for guidance or to resolve any issues you encounter.