Welcome Nora Mental Health clients
Important information about the transition to the combined New Oakland-Nora team Five Michigan Nora Mental Health offices are joining New Oakland Family Centers. We’re honored to continue your care and support your mental health journey. This page will guide you through the next steps and provide important information about your care.
Guidance for a smooth transition
We want to make your transition from Nora Mental Health to New Oakland Family Centers as easy as possible. Below are the key steps and resources to help you continue receiving the same high-quality care in a familiar, supportive environment.
New consent forms
Record transfer
Office directions
Support and answers
Complete new consent forms
Fill out the updated consent forms so we can continue providing your care
Submit a release of information
Help us securely transfer your records from Nora Mental Health
Contact our transition team
Have questions? Our team is here to help you every step of the way.
Key Questions
No. Your therapist becomes part of the combined New Oakland-Nora organization. If any changes were to occur in the future, we would communicate them to you just as would be the case if they happened within the Nora organization.
Yes. The appointment structure for each Nora therapist will stay the same as it has been.
With your written permission your Nora records become part of the record archive of the combined New Oakland-Nora organization. You provide this permission by completing the Release of Information form accessible on this page. You can always contact our call center at 800-395-3223 to discuss what’s required.
The goal is for there to be no visible changes for Nora clients to the billing and insurance processes. If changes become necessary, we will inform you in advance so you can plan accordingly. You can always contact our call center at 800-395-3223 to discuss what’s required.
Unfortunately, yes. But the good news is that it should be easy and fast. Each Nora client will need to complete two items. A new “Outpatient Consent Packet” and a new “Release of Information Form.” Both are available for online access on this web page. Completing these two will enable us to ensure you continue to receive care with no disruption. You can always contact our call center at 800-395-3223 to discuss what’s required.
